Customer Support Specialist

1 week ago

Byron Bay, Australia beBeeCustomerSupport Full time $50,000 - $70,000

We have an exciting opportunity for a customer service professional to join our team in a permanent part-time capacity.

The role is centered around providing exceptional customer support through various channels, including phone and email.

  • Receiving inbound calls and emails from customers
  • Making proactive outbound calls to existing customers to promote products and services
  • Resolving customer queries efficiently and effectively
  • Invoicing as required
  • Scheduling appointments for residential customers
  • Converting inquiries into sales opportunities
  • Liaising with colleagues
  • Meeting call and sales targets
  • Maintaining accurate and up-to-date customer records
Requirements:
  • Experience in customer service or call center environments (essential)
  • Experience in phone sales and converting inquiries into sales
  • Ability to work with multiple database systems and email programs; experience with word processing and spreadsheets desirable
  • Strong verbal and electronic communication skills
  • Ability to remain calm under pressure and multitask
  • Proven problem-solving skills
  • Focus on delivering exceptional customer experiences
  • Team player
  • Professional, reliable, and punctual
  • Accurate data entry skills

As part of the recruitment process, pre-employment medical and reference checks will be conducted.

Perks and Benefits:
  • Strong work-life balance culture
  • Employee Assistance Program
  • Employee Referral Program
  • Cash incentive programs and bonuses

  • Customer Support Professional

    2 weeks ago

    Byron Bay, Australia beBeeCustomer Full time $45,000 - $75,000

    We are seeking a Customer Service Specialist to provide exceptional phone and email support, sales, and service to our customers. This is a permanent part-time opportunity based in Bryon Bay.The successful candidate will be an integral member of the Customer Service team, reporting directly to the Customer Service Manager. Key responsibilities include...

  • Customer Experience Specialist

    1 week ago

    Byron Bay, Australia beBeeCustomerService Full time $54,000 - $84,000

    We are seeking a skilled Customer Experience Specialist to provide exceptional support to our clients. This role involves delivering outstanding customer experiences through phone and email interactions, sales, and service.Key Responsibilities:Provide top-notch customer service via phone and emailConduct outbound calls to promote our products and...

  • Automated Customer Experience Specialist

    1 week ago

    Byron Bay, Australia beBeeMarketing Full time $120,000 - $150,000

    Job Title: Marketing Automation Specialist\We are seeking an experienced professional to join our team as a Marketing Automation Specialist. In this role, you will be responsible for building and executing automated customer journeys and campaign programs across consumer-facing communications and retention initiatives.\Main Responsibilities:\\Own and manage...

  • Sales Support/Customer Relationship Specialist

    1 week ago

    Byron Bay, Australia beBeeCustomerService Full time $50,000 - $55,000

    Job Opportunity:We are seeking a highly motivated and skilled professional to join our team in a customer-facing role. This is an excellent opportunity for someone looking to build on their customer service, sales, and administration experience in a supportive and thriving environment.The successful candidate will become proficient in various accounting,...

  • Customer Service Travel Coordinator

    1 week ago

    Byron Bay, Australia Bebeelogistics Full time

    Logistics Operations SpecialistWe are seeking a customer-focused Logistics Operations Specialist to support our suppliers and customers. Your role will involve coordinating travel arrangements, managing communications, and finalizing documentation.A Day in the LifeCoordinate with suppliers to secure travel arrangements for customers.Manage inbound and...

  • Customer Support Assistant

    1 week ago

    Byron Bay, Australia Happy Travels Australia Full time

    **Customer Support Assistant - Happy Travels** **Location**: Byron Bay (office based) **Job Type**:Casual **Reports to**:Customer Support Manager **About Happy Travels** At Happy Travels, we’re all about creating unforgettable travel experiences for young people across Australia and South East Asia! As a leader in the youth travel sector, we’re...

  • Customer Support Assistant

    7 days ago

    Byron Bay, Australia Happy Travels Full time $34,000 - $46,000 per year

    Customer Support Assistant - Happy TravelsLocation: Byron Bay (office based)Job Type: CasualReports to: Customer Support ManagerAbout Happy TravelsAt Happy Travels, we're all about creating unforgettable travel experiences for young people across Australia and South East Asia As a leader in the youth travel sector, we're dedicated to offering exciting,...

  • Customer Support Expert

    1 week ago

    Byron Bay, Australia beBeeCustomerSupport Full time $55,000 - $77,000

    About the Role:We are seeking a highly skilled Customer Support Expert to join our team. In this role, you will be responsible for delivering exceptional customer service and support.Your Key Responsibilities will include:Providing timely and effective responses to customer inquiries and resolving issues in a professional manner.Utilizing excellent...

  • Customer Support Assistant

    6 days ago

    Byron Bay, Australia Happy Travels Australia Full time

    **Customer Support Assistant - Happy Travels****Location**: Byron Bay (office based)**Job Type**:Casual**Reports to**:Customer Support Manager**About Happy Travels**At Happy Travels, we're all about creating unforgettable travel experiences for young people across Australia and South East Asia As a leader in the youth travel sector, we're dedicated to...

  • Customer Support Assistant

    2 weeks ago

    Byron Bay, Australia Happy Travels Australia Full time

    **Customer Support Assistant - Happy Travels** **Location**: Byron Bay **About Happy Travels**: Happy Travels is Australia's number #1 Youth Adventure Travel Agency. After a challenging couple of years for the Travel Industry, we’ve proven that we’re here to stay and committed to transforming the lives of our clients and staff. The truth is; we’re...