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Customer Support Professional
3 weeks ago
We are seeking a Customer Service Specialist to provide exceptional phone and email support, sales, and service to our customers. This is a permanent part-time opportunity based in Bryon Bay.
The successful candidate will be an integral member of the Customer Service team, reporting directly to the Customer Service Manager. Key responsibilities include receiving inbound calls and emails from domestic customers, making proactive outbound calls to promote products and services, resolving customer queries efficiently, and maintaining accurate records.
Key qualifications and skills:- Experience in customer service or call centre environments
- Ability to work with multiple database systems and email programs
- Strong verbal and electronic communication skills
- Proven problem-solving skills
- Team player with a focus on delivering excellent customer experiences
A strong work-life balance culture, employee assistance program, referral program, cash incentives, and bonuses are just some of the benefits of joining our team.
About usWe are global leaders in pest control, hygiene, and indoor plant care, proud to protect people, enhance lives, and preserve our planet every day.
We operate under three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Our parent company employs over 56,000 people across more than 80 countries, supporting millions of customers worldwide.
