Disability Support Coordinator Ipswich Opportunity

1 day ago


Ipswich, Australia FOCAL COMMUNITY SERVICES Full time

About Focal Community Services

We are a well-established provider with almost 50 years of experience delivering supports to people with disabilities, their families and carers. Our mission is to empower individuals to exercise freedom, choice and control.

Our team works collaboratively to build a brighter tomorrow for people with disability in the Western Suburbs and throughout South-East Queensland. We focus on providing quality client service delivery for our diverse client base.

The successful candidate will report to the Client Services Manager and act as a key bridge between clients and support workers. This dynamic role requires excellent administration skills, attention to detail, and effective communication.

Key Responsibilities include:

  • Facilitating quality client service delivery in consultation with the Client Services Manager.
  • Providing client service information to ensure optimum support worker matching.
  • Ensuring accurate and timely client support, including maintaining up-to-date records.
  • Collaborating with the People and Culture team to brief support workers on client-specific requirements.
  • Supporting program design and planning as delegated by the Manager.

This position is aligned with a Level 3 classification in the Social Community Home Care and Disability Services Award. The salary package includes generous benefits, including salary packaging up to $15,900, learning and development opportunities, access to an Employee Assistance Program, and a supportive People and Culture team.

To be eligible for this role, you will have at least 2 years' experience in client coordination, preferably in the disability sector, with a relevant qualification or willingness to work towards one. You will also possess excellent decision-making skills, valid Australian driver's licence, comprehensive vehicle insurance, current First Aid & CPR Certificate, Blue Card, and Yellow/NDIS Worker Screening Clearance Card.



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