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Support Manager

2 months ago

Cairns City, Queensland, Australia MA MISSION AUSTRALIA Full time
About the Role

Mission Australia is seeking a highly skilled and experienced Support Manager to lead our dynamic team in providing personalized case management support to individuals experiencing homelessness.

Key Responsibilities
  • Contribute to the effective functioning of the program and other administrative requirements
  • Provide supervision and offer regular training and development opportunities to staff
  • Provide strong Case Management leadership to staff who work with clients
  • Actively participate and engage in interagency meetings, forums, and outreach services
  • Monitor Housing facilities to ensure safety and regulatory obligations are met
  • Complete a range of internal and external reports as required by the Program Manager
Requirements for Success
  • Tertiary qualifications in Social Work, Psychology, Behavioural Sciences, or Community Services
  • Experience and knowledge in a similar role working within the homelessness sector
  • Proven experience in the management and development of staff
  • Senior First Aid Certificate
About Mission Australia

Mission Australia is a leading national charity that has been making a positive impact on the lives of Australians in need for over 160 years. We are committed to creating a diverse and inclusive working environment and actively support and encourage people of all backgrounds to submit an application.

Our Culture

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a culture that values and respects the contributions of all employees and provides opportunities for growth and development.

Benefits
  • Rewarding work – every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary, and the opportunity to purchase further annual leave