Logistics Support Coordinator

3 weeks ago

Cairns City, Queensland, Australia Team Global Express Full time

We are seeking a highly motivated and detail-oriented Administration Assistant to join our dynamic team at Team Global Express. As a key member of our Freight Office, you will provide exceptional customer-focused services to both external and internal clients.

Your primary duties will include general administrative and freight office duties, participating in team-based activities, and ensuring compliance with our policies and procedures. You will also be responsible for managing documentation, processing carrier payments, and providing accurate and timely financial and operational reports.

About the Role

This is an exciting opportunity to contribute to a team dedicated to quality and operational excellence. You will have the chance to work in a fast-paced environment, thrive in a collaborative team, and develop your skills and knowledge through our upskilling and training programs.

Key Responsibilities

  • General administrative and freight office duties as required.
  • Participate fully in working as a team and to participate in all 'multi skill' training and learning and development opportunities.
  • Administration compliance and other reporting.
  • Participate in all Freight Office activities and ensure that all documentation processed is accurate and complete.
  • Ensure all activities undertaken in the Freight Office are compliant with Team Global Express policies, procedures and guidelines and meet audit requirements.
  • Customer Service.
  • Carrier payment reconciliation and processing.
  • Pallet control/data entry.
  • Reception duties as required.
  • Active support and participation in quality management procedures and practices.
  • Provide a range of accurate and timely financial and operational reports as instructed by the Administration Manager.
  • Dissemination of business requirements and general information to branch employees.

About Team Global Express

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We are committed to excellence and innovation, and we strive to become an Environmental, Social, and Governance leader by 2030.

What We Offer

  • Competitive salary above industry standards.
  • Upskilling, training, mentoring and more to support your career development journey.
  • Fun and practical employee perks and discounts.
  • Flexible work, including work from home.
  • Inclusive parental leave policy that supports all parents & carers.
  • Peer recognition awards acknowledge when you go above and beyond.

An Inclusive Workplace

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.

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