IT Support Specialist

1 month ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time
Job Title: IT Support Specialist

Shangri-La The Marina, Cairns is seeking an experienced IT Support Specialist to join our team at our Cairns waterfront hotel.

About the Role

As an IT Support Specialist, you will provide technology support services on a day-to-day basis to all computer system users of the hotel.

Key Responsibilities
  • Ensure all computer system users adhere to system security guidelines
  • Coordinate new user log on or access requirements in a timely manner
  • Coordinate internal and external training requirements
  • Have a sound and thorough knowledge of IT systems used in hotels including systems such as Opera and Infrasys
  • Provide help desk and IT support to users ensuring appropriate access levels and permissions are assigned
  • Work autonomously to prioritise and manage multiple cases and escalate faults as required
  • Support the installation and configuration of computer operating systems, software applications, printers, copies, scanners and other IT devices
  • Competently perform network/systems administrative functions including maintaining user accounts and monitoring the health of network equipment
  • Maintain IT equipment inventory
  • Troubleshoot system and network problems
  • Conduct programmed hardware maintenance
  • Responsible for ensuring equipment, consumables and other IT supplies are kept at PAR levels
  • Monitor the network security to advise Senior Management of any breaches
What's in it for you?
  • The opportunity to work at an iconic Cairns luxury hotel
  • Career progression and development opportunities
  • Discounted city car parking
  • Duty meals provided in fully staffed and maintained staff canteen
  • CBD location on the Cairns waterfront
  • Accommodation discounts with the group
  • Shangri-La Academy for professional development and learning
  • Other Staff discounts, offers and more

This is a permanent part-time position offering a flexible weekday schedule. Only candidates with the right to work permanently in Australia will be considered for this position.



  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    We are seeking a motivated Desktop Support Specialist to join our team at Zone IT Solutions. As a key member of our IT team, you will be responsible for providing technical support and assistance to end users in a fast-paced environment.RequirementsMinimum 2 years of experience in a full-time desktop support role. Strong knowledge of Windows operating...


  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    We are seeking an experienced Desktop Support Specialist to join our team at Zone IT Solutions, a leading recruitment company specializing in Digital, ERP and larger IT Services.Salary:$80,000 - $110,000 per annumAs a Desktop Support Specialist, you will be responsible for providing technical support and assistance to end users in a fast-paced environment....


  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    We are currently seeking an experienced and motivated Technical Desktop Support Specialist. You will be responsible for providing technical support and assistance to end-users in a fast-paced environment.Job OverviewThis is a challenging opportunity for a skilled IT professional to join our team at Zone IT Solutions, a leading provider of digital services in...


  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    We are currently seeking an experienced and motivated technical support specialist to join our team at Zone IT Solutions.The successful candidate will be responsible for providing technical assistance and support to end-users in a fast-paced enterprise environment.Key Responsibilities:Provide timely and effective technical support to end-users, ensuring...


  • Cairns City, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    Southern Cross Support Services (SCSS) is a leading provider of high-quality support and care services for individuals with varying disabilities. Based in Innisfail QLD, we are committed to fostering an inclusive environment where every individual can achieve their highest potential.About the RoleThis Disability Support Specialist role is an exciting...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the Role:Healthcarelink Support is seeking a dedicated and compassionate Family Medicine Specialist to join our client's team in Cairns City.The successful candidate will work in a fully accredited, multidisciplinary practice that prioritizes patient-centered care and offers a range of high-quality services from one convenient location.Key...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About Healthcarelink SupportCompany OverviewWe are a fully accredited healthcare provider based in Cairns City, dedicated to delivering high-quality patient care since 2005. Our team-based approach focuses on improving communication between doctors, allied health professionals, and specialists, resulting in better patient outcomes.Estimated Salary: $250,000...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    At Healthcarelink Support, we are seeking a dedicated and compassionate Family Medicine Specialist to join our team.As a General Practitioner at our fully Accredited AGPAL practice in Cairns City, you will have the opportunity to work in a modern, integrated multidisciplinary patient-centred setting, providing high-quality services to patients from one...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the PracticeBased in Cairns City, our client is a fully Accredited healthcare provider by AGPAL and has been dedicated to delivering high-quality patient care since 2005. They offer a team-based approach, in a modern, integrated multidisciplinary setting that prioritizes patient-centric care.The practice operates from Monday to Friday between 8am and...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    Healthcarelink Support is seeking Medical Practitioners to join our team in Cairns, a vibrant city in tropical North Queensland.About the PracticeSituated at the heart of Cairns, this bustling medical practice operates from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 6:00 PM on weekends. With a long-standing history as an established private medical...


  • Cairns City, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    Southern Cross Support Services (SCSS) is dedicated to delivering exceptional care and support to young people in residential placements and within the community.About UsWe value and prioritise the well-being of both our clients and team members, fostering a safe, nurturing, and empowering environment where everyone can flourish and reach their full...


  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    We are currently seeking an experienced and motivated Desktop Support Consultant with expertise in End User Computing (EUC). As a key member of our team, you will be responsible for delivering exceptional technical support and assistance to end users in a fast-paced environment.Key ResponsibilitiesProvide technical support and troubleshooting services for...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the PracticeLocated in the heart of Cairns, this thriving medical practice operates from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 6:00 PM on weekends. With a long history of providing bulk billing services, the practice attends to approximately 2500 patients every week. Both full-time and part-time doctors are welcome to apply. The central city...


  • Cairns City, Queensland, Australia Hastings Deering (Australia) Ltd Full time

    Job OverviewHastings Deering (Australia) Ltd is seeking an experienced IT professional to join our team as a Technical Support Specialist. This role will provide quality IT desktop support services to all Sime Darby Industrial users.


  • Cairns City, Queensland, Australia Zone IT Solutions Full time

    Job Title: Desktop Support ConsultantWe are seeking an experienced IT professional to join our team as a Desktop Support Consultant. This role involves providing technical support and assistance to end-users in a fast-paced environment.Key Responsibilities:Provide technical support and assistance to end-users via phone, email, or in-person.Diagnose and...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the Practice:Our client, a well-established mixed billing practice in Cairns City, is fully Accredited by AGPAL and dedicated to patient well-being since 2005. They offer a team-based approach in a modern, integrated multidisciplinary setting, providing high-quality services from one convenient location. The practice operates from Monday to Friday, 8am...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the Practice:Healthcarelink Support is seeking a dedicated Medical Practitioner to join our team at our private medical center in Cairns. As a bulk billing service, we cater to a substantial patient base, with approximately 2500 patients attending our center every week. Our practice operates from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 6:00 PM on...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the PracticeLocated in the heart of Cairns City, this well-established medical practice has been dedicated to delivering exceptional patient care since 2005. With a strong focus on teamwork and multidisciplinary approaches, they offer a range of high-quality services from one convenient location.The practice operates from Monday to Friday between 8am...


  • Cairns City, Queensland, Australia Catholic Education Dioceses of Cairns Full time

    About UsCatholic Education, Diocese of Cairns is a leading provider of education in North Queensland. Our diocese encompasses 30 schools and colleges, serving over 11,500 students from Tully in the south to the Atherton Tablelands and the Torres Strait.Our vision is to offer every student a world-class education enriched by their lived encounter with the...


  • Cairns City, Queensland, Australia Healthcarelink Support Full time

    About the Practice: Located in the heart of the city, our bustling medical practice operates with a strong focus on delivering high-quality care to our patients. As a well-established private medical center with a long history, we provide bulk billing services and cater to a diverse patient base. Our central city location ensures a consistent flow of...