Funeral Services Coordinator
3 weeks ago
About the Role
This is a vital support role that provides assistance to client families on a full-time basis. Your duties will involve:
- Coordinating and presenting audio-visual presentations for services
- Working with Funeral Directors to coordinate AV and Chapel requirements
- Maintaining Chapels and surrounding areas
- Assisting families to farewell their loved ones
- Providing administrative support services to the operations team
What We Offer
As a member of the InvoCare team, you will have the opportunity to work in a dynamic and supportive environment. We offer a range of benefits, including:
- Reward and recognition programs
- Tailored induction and training programs
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to an Employee Assistant Program
- We are a diverse workplace and equal opportunity employer
- Set remuneration bands with regular performance discussions and remuneration reviews
About You
We are looking for a candidate who is highly organized, customer-focused, and able to work independently and as part of a team. You will have excellent administration skills and a "can do" attitude. You will also have the ability to work weekends and be flexible in your schedule.
What Skills and Experience Do You Need?
To be successful in this role, you will need:
- A calm demeanor and ability to prioritize and multi-task
- Able to work independently and as a member of a team
- Flexibility to work weekends
- A focus on customer service and collaborative business relationships
- Excellent written and oral communication skills
- EMPATHY, EMPATHY, EMPATHY
- Resilience is a MUST – we want candidates who are focused, committed and passionate
- High attention to detail
- Strong skills in MS Office Suite and the ability to troubleshoot AV systems and pull together presentations for families
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