Sales and Customer Engagement Representative

4 weeks ago


Adelaide, South Australia TSA Group Full time

Company Overview

TSA Group is a dynamic company dedicated to providing exceptional customer experiences.

Salary and Benefits

We offer a competitive salary of $52, plus uncapped commissions paid fortnightly, with an estimated first-year on-target earnings (OTE) of $80,+.

Job Description

In this role, you will be responsible for answering inbound calls from everyday customers, representing and promoting Telstra products and services. You will provide expert advice tailored to customer needs and lifestyles using effective communication skills to empathize with and understand customers.

Required Skills and Qualifications

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating your successes.
  • Resilience and the ability to perform at your best.
  • A solution-oriented mindset, always ready to resolve problems.
  • A fixed internet connection and a suitable work-from-home setup.

Benefits

You will enjoy a supportive team environment, working alongside managers and senior team members dedicated to helping you succeed. Additionally, you will have access to yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

What We Offer

We value work-life balance and offer flexible working hours. After three months of training, you can work from home two days per week. Our comprehensive training program will equip you with the skills needed to excel in this role.



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