Housing Officer

4 weeks ago

Brisbane, Queensland, Australia Troocoo Full time

Troocoo Government is proud to partner with a Large QLD State Government Department to recruit multiple Housing Officers. This role is based in the Northern Suburbs of Brisbane and will commence immediately for the right candidates.

Your New Position

  • As a Housing Officer, you will work collaboratively to respond to customers, undertake customer interviews, make referrals to support service agencies, assess new housing and bond loan applications, and rental grants.
  • You will manage tenancy arrangements, allocations, and vacancies, liaising with the community and other housing providers.
  • Conduct home visits to properties, resolve tenancy disputes and complaints, and manage the maintenance/inspections of properties.
  • Monitor and manage outstanding arrears, rent assessments, pay deductions, and refunds, and action sundry debts and collections.
  • Effectively use Microsoft products and other IT systems to maintain accurate customer and property records and file notes.
  • Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied.

Essential Requirements

  • A Class C driver's license.
  • Previous experience within a Housing Officer position or similar will be highly regarded.
  • Ability to operate within a Housing Service Centre and in the field, including meeting customers within their homes.
  • Demonstrated ability to be flexible and show resilience within a working environment.

What You'll Receive

  • $48.90 per hour + super.
  • 3-month rolling contract with high opportunity for extension.
  • The chance to join a team that is focused on helping those in need within the community.

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