User Experience Research Director

3 weeks ago


Sydney, New South Wales, Australia Employment Hero Full time
Employment Hero

We're a dynamic SaaS company revolutionising employment for 300,000 businesses globally, with 2 million+ users on our platform.

Salary: $150,000 - $200,000 per annum, depending on experience.

About the Role

As our UX Research Lead, you'll play a pivotal role in shaping our product strategy and user-centric innovation. You will lead a talented team of UX researchers, fostering a collaborative culture where research is integrated into every stage of product development.

  • Lead, mentor, and inspire a team of UX researchers, promoting a shared responsibility across the organisation for research excellence.
  • Conduct diverse research projects, combining rapid methods with deep insights that influence product decisions and strategy.
  • Scale and optimise research operations, ensuring processes and tools are efficient and aligned with best practices.
  • Build strong cross-functional relationships with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts align with broader business goals.
What We Offer

We're committed to creating a user-centric culture, where research is woven into the fabric of our product development process. As our UX Research Lead, you'll enjoy:

  • A generous budget for your home office setup.
  • Cutting-edge tools and technology to support your work.
  • Reward and recognition programs to celebrate your achievements.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering, bringing together our global team in exciting locations.

We celebrate diverse perspectives and experiences, inviting people of all backgrounds and identities to join our team.



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