Program Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

At APM, we deliver meaningful experiences in the Workforce Australia program. You'll be our first point of contact, welcoming participants, booking appointments and addressing concerns with empathy and professionalism.

About the Role

This role breaks the mould. Success isn't measured by call volumes or average handling times. We prioritise delivering high-quality experiences that make a difference.

Your Key Responsibilities:
  • Provide timely and proactive responses to general inquiries from customers, clients, and team members, ensuring a high standard of service.
  • Liaise with internal and external stakeholders to support seamless communication and collaboration.
  • Demonstrate strong attention to detail, initiative and resourcefulness in handling administrative tasks.

We offer a supportive culture that values personal growth and development. You'll work alongside passionate colleagues who are committed to making a difference.

We also offer access to mental health and wellbeing services to support you in your role.

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