Customer Service Consultant

2 weeks ago


Bondi Junction, New South Wales, Australia Telstra Full time
About Telstra Retail

At Telstra Retail, we're passionate about delivering exceptional customer experiences. As a leading provider of telecommunications services, we're committed to building a connected future for everyone.

Job Overview

We're currently seeking a Customer Service Consultant to join our team at Bondi Junction. As a key member of our retail store team, you'll play a crucial role in providing outstanding customer service and sales support.

Key Responsibilities
  • Deliver exceptional customer service and sales support to customers
  • Build strong relationships with customers to understand their needs and preferences
  • Upsell and cross-sell relevant products and services to customers
  • Maintain accurate records of customer interactions and transactions
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet sales targets
What We Offer
  • A competitive salary: $60,000 - $80,000 per annum (based on location and experience)
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • A comprehensive employee benefits package
How to Apply

If you're passionate about delivering exceptional customer service and sales support, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.



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