Local Community Service Representative

7 days ago


Bondi Junction, New South Wales, Australia Medibank Full time

About Medibank


We strive to make real, fundamental change driven by a simple purpose: to create the best health and wellbeing for all of Australia.



Job Summary

This role involves delivering exceptional service to customers in-store, over the phone, or virtually. You will be part of a local team that provides tailored solutions to support the health needs of the community.



About the Role

The Sales and Customer Service Consultant is responsible for engaging with customers to understand their health needs and providing suitable products and services. As a Local Community Consultant, you will work closely with colleagues to ensure seamless customer experiences across various channels.



About You

  • You are a multitasking expert with excellent communication skills, able to adapt to new challenges and prioritize tasks effectively.
  • You possess strong product knowledge and can provide personalized recommendations to customers based on their needs.
  • You thrive in a fast-paced environment and are comfortable working in a dynamic team.


Key Responsibilities

Your primary responsibilities include:



  • Engaging with customers to understand their health needs and providing suitable solutions.
  • Working collaboratively with colleagues to ensure seamless customer experiences.
  • Maintaining accurate records of customer interactions and updating systems accordingly.
  • Providing excellent customer service through multiple channels (in-store, phone, virtual).


What We Offer

We offer a competitive salary package, including an estimated $65,000 - $80,000 per year, depending on experience. Additionally, you will have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive work environment.



Why Choose Medibank?

At Medibank, we believe in empowering our people to deliver outstanding results. We offer a culture that values diversity, inclusivity, and innovation, allowing our employees to grow and develop in their roles. If you are passionate about delivering exceptional customer service and making a positive impact on the community, join us today.



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