Local Community Consultant

1 week ago


Bondi Junction, New South Wales, Australia Medibank Full time

About Medibank

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

What We Offer

Growth Opportunities:

  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

About the Role

As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community. When a customer engages with us, you are encouraged to show individual accountability and responsibility for supporting them end-to-end with outstanding service.

Your Key Responsibilities

  1. You will possess strong diligence particularly when providing (the right) products and services to your customers, and you are always fastidious about interaction accuracy and the protection of your customers' privacy.
  2. You thrive on providing great service to the local community. Growing and keeping your customer base is critically important to you.
  3. You are a multitasking super star with the ability to apply your knowledge across various channels including virtual messaging, face-to-face as well as our phone-based systems.
  4. You will possess strong communication and interpersonal skills to effectively collaborate with colleagues and other stakeholders to deliver high-quality customer outcomes.
  5. You are curious, creative and enjoy taking accountability for delivering results, all with a willingness to experiment with new ideas and ways of working.

The Ideal Candidate

You are self-motivated and results-focussed. You have a strong passion for delivering exceptional customer experiences and building lasting relationships with our customers.

Our Salary Range

We offer an estimated salary range of $70,000-$90,000 per annum, commensurate with experience, plus benefits.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/



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