Mental Health Clinic Coordinator

13 hours ago

Townsville, Queensland, Australia beBeePatient Full time $70,000 - $120,000
About the Opportunity

As a front office coordinator, you will play a key role in delivering exceptional patient care and contributing to the smooth operation of our mental health clinic.

  • Meet and greet patients, providing a warm welcome and excellent first impression.
  • Book and amend appointments, answer phone calls, and update patient records with accuracy and efficiency.
  • Handle payments securely and maintain confidentiality at all times.
  • Access sensitive information while maintaining the highest level of discretion and professionalism.
  • Prioritize high-end patient care by building and maintaining strong relationships with clients in a friendly and approachable manner.
  • Support the clinical team to ensure seamless practice operations.
Requirements

We are seeking an experienced and skilled front office coordinator who possesses:

  • A proven track record of working in a psychology clinic setting, preferably with experience in reception or administration.
  • A commitment to delivering high-quality care and service innovation.
  • Excellent communication and interpersonal skills to engage effectively with clients and colleagues.
  • Strong organisational skills, administrative abilities, and time management to prioritise tasks efficiently.
  • Exceptional customer service skills and a strong business acumen to contribute to the growth and development of our clinic.
Benefits

As a valued member of our team, you can expect:

  • Significant discounts on Bupa products and services.
  • Paid parental leave and comprehensive benefits package.
  • Reward and recognition programs to celebrate your achievements.
  • Growth opportunities to accelerate your career with a global leader in healthcare.
About Us

We believe that everyone deserves access to quality mental health care. Our mission is to bridge the gap in service supply by developing a national network of mental health clinics.

We offer a dynamic and supportive work environment that fosters professional growth and development.

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