Administrative Support Officer
3 days ago
This role is a vital part of our team, providing exceptional support to patients and their families.
Key responsibilities include greeting customers, handling inquiries in a professional manner, answering and redirecting calls, preparing admission documents, conducting health fund checks as necessary, and managing the collection of emergency department deposits, health fund excess/co-payments, and out-of-pocket fees.
Main Responsibilities:- Greet all customers with a warm welcome
- Handle inquiries in a friendly and professional manner
- Answer and redirect calls efficiently
- Prepare accurate and complete admission paperwork
- Conduct health fund checks as required
- Manage the collection of emergency department deposits, health fund excess/co-payments, and out-of-pocket fees
To be successful in this role, you will need excellent communication and interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced environment. You should also have basic computer skills and be proficient in Microsoft Office.
Benefits:We offer a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive salary package.
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