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Administrative Support Officer
3 weeks ago
Unlock your career in outpatient administration and take the first step towards a rewarding role with Northern Health.
">About the RoleWe are seeking skilled Administration Officers to join our Outpatient Services team, providing exceptional customer service and supporting our patients at all five of our main campuses: Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided across various locations. As an Administration Officer, you will be responsible for managing administrative tasks efficiently, working collaboratively as part of a dynamic team, and delivering excellent customer experiences for our patients and their families. If you have strong administration skills, excellent communication, and interpersonal skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Manage patient records, correspondence, and documents accurately and efficiently
- Provide administrative support to the team, including data entry, filing, and mail management
- Develop and maintain effective relationships with patients, families, and healthcare staff
- Collaborate with colleagues to ensure seamless day-to-day operations
- Utilize technology to enhance productivity and streamline processes
The ideal candidate will possess excellent organizational, time management, and problem-solving skills, with a strong focus on delivering results-driven solutions. If you're passionate about providing top-notch administrative support and working in a dynamic healthcare environment, we'd love to hear from you
RequirementsTo succeed in this role, you will need:
- A strong background in administration, preferably within a healthcare setting
- Demonstrated expertise in customer service and conflict resolution
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Familiarity with electronic medical records systems and other software applications
Northern Health offers a range of benefits that support and reward our staff, both personally and professionally. These include:
- Award-winning facilities and campus partnerships
- Professional development opportunities and events
- An award-winning health and wellbeing program
- Financial benefits and recognition programs
Northern Health is committed to providing high-quality healthcare services to our community. We believe in fostering a culture of excellence, respect, and inclusivity, where every individual feels valued and supported. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.