Retail Customer Experience Specialist

19 hours ago

Gold Coast, Queensland, Australia beBeeFashion Part time $45,000 - $60,000
Customer Service Representative

You will play a pivotal role in delivering exceptional customer experiences and helping our customers find their perfect look.

Responsibilities include assisting with stock management, collaborating with your team to achieve sales targets, and maintaining store standards by following best practices and directives.

About the Role

We are seeking a dedicated and fashion-forward individual who is passionate about providing outstanding customer service. The ideal candidate will have experience in retail and a keen sense of style, with the ability to connect with customers and provide personalized shopping experiences.

Key Requirements
  • Customer Service Skills: Previous experience in retail and delivering exceptional customer service.
  • Styling Expertise: Confidence in styling and connecting with customers.
  • Team Collaboration: A proactive attitude and commitment to teamwork.
What We Offer
  • Staff Discount: Up to 70% staff discount on products.
  • In-Store Coaching: Comprehensive training plans to help you develop your skills and knowledge.
  • Career Development: Opportunities for advancement and career growth within the organization.
  • Sales-Based Incentives: Rewards and incentives based on your sales performance.
  • Employee Assistance Program: Access to wellbeing and mental health support for you and your loved ones.

This position offers a dynamic work environment where you can grow and develop your skills while making a positive impact on our customers' lives.

Day-to-Day Responsibilities
  • Personalized Service: Assist customers in finding the perfect product and ensure a seamless shopping experience.
  • Collaboration: Work together with colleagues to achieve sales targets and maintain store standards.
  • Stock Management: Assist with inventory management and visual merchandising to ensure an appealing store display.
Company Overview

We are a leading fashion retailer with over 90 stores across Australia and New Zealand. Our goal is to empower our customers to feel confident and stylish, and we are committed to developing our team members and fostering growth from within.

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