Customer Experience Leader

2 weeks ago

Gold Coast, Queensland, Australia beBeeRetail Full time $55,000 - $80,000

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Location:

West Burleigh, Queensland, AU

About the Role

We are seeking a seasoned retail leader with exceptional customer service skills and leadership abilities. As a Retail Department Leader, you will be responsible for delivering amazing customer experiences, leading and motivating your team to achieve sales targets and KPIs.

  • Ensure each customer leaves satisfied with their experience.
  • Lead and motivate your team to achieve sales targets and KPIs.
  • Train and develop your team to enhance their skills and performance.
  • Maintain accurate inventory levels and ensure customers have everything they need.
  • Craft a shopping experience that is visually stunning and safe.
About You

To succeed in this role, you will require:

  • A solid track record in retail leadership with a passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and forge connections with your team and customers alike.
  • Leadership skills to build a high-performing team of retail professionals.
  • The ability to thrive in a fast-paced environment and adapt to shifting priorities.
Benefits

We offer a range of benefits to support your well-being and career growth:

  • Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous discounts across various retailers.
  • Great work-life balance with only one weekend shift per three weeks.
  • Industry-leading Growing Families policy.
Our Culture

We celebrate our team's uniqueness, embracing inclusion and diversity, and commit to being good humans with every decision we make. Join us and become part of a dynamic retail environment where your leadership skills will make a difference.

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