Customer Service Professional

2 weeks ago


Penrith Municipality, Australia Panthers Penrith Full time

We are seeking a vibrant and enthusiastic customer service professional to join our busy Gaming team at Panthers Penrith.

This is an excellent opportunity for someone who thrives in a fast-paced environment, providing exceptional customer service, and maintaining high standards of personal grooming.

The successful candidate will be responsible for:

  • Providing high levels of customer service to members and guests;
  • General cleaning duties as required;
  • Providing bar service to the Gaming team
  • Poker machine maintenance and drink service;
  • Working as a Keno Operator and Cashier;
  • Cash handling duties and;
  • Resolving Gaming Floor enquiries;

To excel in this role, you will possess the following attributes:

  • A proven track record for delivering exceptional customer service;
  • RSA and RCG qualifications;
  • Availability to work night shifts finishing at 6am;
  • Excellent written and verbal communication skills;
  • A strong attention to detail and problem-solving ability;
  • A history of accurate cash handling is essential;
  • Previous Gaming experience would be highly regarded.

Enjoy a competitive salary between $60,000 - $80,000 per annum, depending on your level of experience. Other benefits include:

  • 40% discount at any Panthers-owned food outlets;
  • 20% discount on Panthers merchandise;
  • Reward and recognition programs;
  • Learning, development, and career growth opportunities;
  • Staff get-togethers and more.

Please note that punctuality, a strong work ethic, and a positive attitude towards work are essential for this role. Flexibility and reliability are also crucial, as you may be required to work late nights, weekends, and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.



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