Financial Services Professional: Delivering Exceptional Customer Experiences

1 week ago


Penrith Municipality, Australia Commonwealth Bank of Australia Full time
About the Role

We're seeking a skilled and enthusiastic Financial Services Professional to join our team at the Commonwealth Bank of Australia.

As a key member of our Retail Banking Services (RBS) team, you'll play a vital role in delivering exceptional customer experiences that meet the needs of our valued clients.

Your primary responsibility will be to provide tailored financial solutions to customers, ensuring they receive personalized advice and support that addresses their unique banking needs.

Key Responsibilities
  • Conduct comprehensive financial health checks to assess customers' financial requirements and identify areas for improvement.
  • Offer expert guidance on home loans, business banking, and financial planning services, helping customers achieve their long-term goals.
  • Collaborate with colleagues to develop and implement effective strategies that drive business growth and customer satisfaction.
  • Stay up-to-date with industry trends and regulatory requirements, ensuring compliance with all relevant laws and regulations.
Requirements
  • A strong background in financial services, with a proven track record of delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Strong analytical and problem-solving skills, with the capacity to navigate complex financial scenarios.
  • A passion for staying ahead of the curve, with a commitment to ongoing learning and professional development.
What We Offer
  • A competitive salary package, estimated to be around $80,000 - $110,000 per annum, based on experience and qualifications.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.
  • A range of benefits, including access to training programs, employee discounts, and recognition awards.


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Please note that rosters are predetermined before applying, ensuring you're available to cover the specified schedule.This is a 12-month fixed term agreement with part-time hours of 18 hours per week.Roster Details:Monday: 11.30am - 4.00pmTuesday: 11.30am - 4.00pmWednesday: Day offThursday: 11.30am - 4.00pmFriday: 11.30am - 4.00pmAs the public face of...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    About Commonwealth Bank of AustraliaAs the public face of CommBank, our Retail Banking Services (RBS) team delivers a seamless banking experience to millions of customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.Estimated Salary Range: AU$70,000 - AU$110,000 per yearWe're looking for...


  • Penrith Municipality, Australia ANZ Full time

    About the Opportunity">As a Financial Services Professional at ANZ, you'll play a key role in delivering exceptional customer experiences and meeting their end-to-end banking needs.You will be part of a collaborative team, acting as a role model and peer coach to deliver the best possible customer experience.We're looking for someone with excellent...


  • Penrith Municipality, Australia Panthers Penrith Full time

    Panthers Penrith is seeking a skilled customer service professional to join their team in a dynamic restaurant environment. With a focus on delivering exceptional service, the ideal candidate will thrive in a fast-paced atmosphere, handling a variety of responsibilities including food and beverage service, basic food preparation, and floor maintenance.About...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Delivering Exceptional Customer Service in Financial ServicesWe are seeking an experienced Customer Banking Specialist to join our team at Commonwealth Bank of Australia.About the Role:As a Customer Banking Specialist, you will be responsible for delivering exceptional customer service and ensuring that customers receive tailored financial solutions to meet...


  • Penrith Municipality, Australia Panthers Penrith Full time

    Panthers Penrith is seeking a skilled customer service professional to deliver exceptional service to our members and guests at our restaurants. As a key member of our team, you will be responsible for providing a welcoming experience, preparing food and beverages, and maintaining a clean and safe environment.Main Responsibilities:Provide exceptional...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Retail Banking Services Role OverviewAs the public face of CommBank, the Retail Banking Services (RBS) team is responsible for delivering a seamless banking experience to over 10 million customers. This role is critical in helping customers achieve their goals, whether it's opening their first account, saving for a holiday, or planning for their future.Key...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    About Commonwealth BankWe are a leading financial institution with over 100 years of experience serving our local communities. Our market-leading products, services and technology enable us to deliver a seamless banking experience to more than 10 million personal and small business customers.Job Description: Customer Banking SpecialistThis is a key role...


  • Penrith Municipality, Australia ANZ Full time

    About Our OrganisationAt ANZ, we're committed to shaping a world where people and communities thrive.We strive to create real customer value by providing seamless banking experiences that meet each customer's unique needs and goals. With a collaborative team environment and a focus on innovation, our customers feel valued and empowered to achieve their...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    At Commonwealth Bank of Australia, we are committed to delivering a seamless banking experience to our customers.We have an exciting opportunity for a Customer Banking Specialist to join our Retail Banking Services team in Springwood Branch.About the RoleThis is a 12-month secondment/fixed-term agreement with a part-time roster (18 hours per week).Monday:...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Seamless Banking ExperienceWe're looking for a skilled Financial Services Specialist to join our team at the Commonwealth Bank of Australia's Riverstone Branch. As a key member of our Retail Banking Services team, you'll play a vital role in delivering exceptional customer experiences and helping customers achieve their financial goals.About UsThe...


  • Penrith Municipality, Australia Panthers Penrith Full time

    About UsAt Panthers Penrith, we pride ourselves on providing a welcoming environment for our members and guests. Our friendly team is dedicated to delivering exceptional customer service, making every experience at our restaurants a memorable one.SalaryThe estimated annual salary for this role is $45,000 - $60,000 AUD, depending on experience.Job...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Please note that rosters are predetermined before applying. Ensure your availability covers the following roster:This is a 12-month Secondment / Fixed Term Agreement.Part Time Roster (18 hours per week):Monday: 11:30am - 4:00pmTuesday: 11:30am - 4:00pmWednesday: OFFThursday: 11:30am - 4:00pmFriday: 11:30am - 4:00pmWe deliver a seamless banking experience to...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    Role Overview:This exciting opportunity is for a Customer Banking Specialist to join our team at the Commonwealth Bank of Australia.About the Role:As a Customer Banking Specialist, you will be the public face of our bank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their...


  • Penrith Municipality, Australia Panthers Penrith Full time

    As a Customer Service Professional for Kelly's at Panthers Penrith, you will be part of a dynamic and supportive team that prides itself on giving back to its employees.We are looking for an energetic and versatile individual with excellent customer service skills to join our friendly Panthers team. You will enjoy a range of duties associated with food and...


  • Penrith Municipality, Australia Dusk Full time

    About DuskWe are a renowned home decor and candle company with a strong presence in Australia and New Zealand. Our stores offer an immersive experience, where customers can explore our extensive range of candles and homeware products.Role OverviewWe are seeking an exceptional Customer Assistant to join our team at dusk Penrith. As a key member of our store...


  • Penrith Municipality, Australia Westpac Full time

    About the RoleWe are seeking a skilled and enthusiastic Financial Services Specialist to join our team in providing exceptional customer service and support.


  • Penrith Municipality, Australia Penrith City Council Full time

    About the RoleWe are seeking a friendly and engaging individual to join our Kiosk Team as a Kiosk Customer Experience Specialist.Job DescriptionThis role is responsible for delivering exceptional customer service, handling transactions efficiently, and ensuring compliance with Health Department Regulations.The successful candidate will have excellent...

  • Gaming Attendant

    6 days ago


    Penrith Municipality, Australia Panthers Penrith Full time

    About Panthers PenrithWe are a leading entertainment and gaming provider in Penrith, committed to delivering exceptional customer experiences.Job SummaryThis is an exciting opportunity to join our dynamic Gaming team as a Customer Service Professional. As a key member of our team, you will be responsible for providing high levels of customer service to our...


  • Penrith Municipality, Australia Commonwealth Bank of Australia Full time

    About Commonwealth BankAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to millions of customers.We've been serving our local communities for over 100 years, with market-leading products, services and technology that make a real impact on people's lives.About the RoleThis is an exciting opportunity...