
Insurance Case Manager Professional
1 week ago
The role of a Client Advocate involves guiding individuals through the complexities of insurance with compassion and expertise. This position requires managing and processing various types of cases and payments, including Total Permanent Disability (TPD), Income Protection (IP) insurance claims, Death (D), and Terminal Illness (TI) claims, as well as Family Law claims and early release payments for financial hardship or compassionate grounds.
Key Responsibilities- Oversight of the entire process of Death Claims, ensuring exceptional service to beneficiaries and claimants by addressing their inquiries and supporting them throughout the process.
- Review and challenge insurer decisions, including declined claims.
- Prepare trustee recommendations for approval.
- Excellent verbal and written communication skills for proactive, solution-focused interactions with individuals, beneficiaries, and legal representatives.
- Experience as a Claims Client Advocate, particularly with Death Claims.
- Expertise in Claims Staking.
- Demonstrated ability to review and challenge insurer decisions, including declined claims.
- The skill to prepare trustee recommendations for approval.
- Excellent verbal and written communication skills for proactive, solution-focused interactions with individuals, beneficiaries, and legal representatives.
This is an opportunity to make a meaningful impact and contribute to helping individuals lead fulfilling lives in retirement. The role offers opportunities for personal and professional growth through career-defining projects and a fun and supportive environment.
-
Insurance Case Manager
7 days ago
Melbourne, Victoria, Australia beBeeInsurance Full time $90,000 - $125,000Job OpportunityWe are seeking a highly skilled Insurance Case Manager to join our team. As a senior member of the team, you will be responsible for managing complex life insurance claims in accordance with industry best practices and company policies.About the RoleProvide exceptional customer service by maintaining regular communication with customers...
-
Insurance Case Manager Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCase Full time $180,000 - $220,000Job Title: Insurance Case Manager SpecialistThis position plays a vital role in guiding individuals through insurance intricacies with compassion and expertise.Key Responsibilities:
-
Case Manager
6 days ago
Melbourne, Victoria, Australia Zurich Insurance Full time**A new transformational adventure awaits you**How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025,...
-
Case Care Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeCare Manager Full time $85,000 - $98,506Job DetailsThis role involves facilitating the exchange of health and medical information between clients and healthcare providers. The ideal candidate will possess excellent communication skills, be able to negotiate conflicts effectively and have strong time management skills.">Responsibilities:Manage a portfolio of clients ensuring timely action within...
-
Insurance Case Manager
1 week ago
Melbourne, Victoria, Australia beBeeInsurance Full time $80,000 - $120,000As a skilled coordinator, you will play a vital role in managing the day-to-day operations of our organization. Your primary responsibilities will include:- Updating clients on the progress of circumstance investigations;- Assisting investigators with field enquiries and case administration;- Providing general insurance investigations support;- Coordinating...
-
Insurance Claims Case Manager
6 days ago
Melbourne, Victoria, Australia Australiansuper Full timeAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members.**Your new...
-
Insurance Case Specialist
7 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $52,800 - $87,200Job Title: Insurance Case SpecialistJob Summary:We are seeking a highly skilled and organized Insurance Case Specialist to join our team. The successful candidate will be responsible for investigating and determining claims for liability and/or compensation using legislation and in accordance with national standards and objectives.Key...
-
Insurance Claims Case Specialist
5 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $75,000 - $90,000Case Manager Role SummaryThis permanent position plays a vital role in the insurance and claims space by providing empathy and compassion to members navigating terminal illness and/or death claims.Your Responsibilities:Manage a portfolio of terminal illness and/or death claims from notification through to payment, ensuring timely processing while delivering...
-
Case Manager
1 week ago
Melbourne, Victoria, Australia Allianz Australia Insurance Ltd Full time $90,000 - $120,000 per yearCASE MANAGER - PERSONAL INJURY – MELBOURNE, VICAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing...
-
Insurance Claims Case Manager
7 days ago
Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $110,000As a Customer Service Professional at your organisation, you will be responsible for delivering exceptional support to our members and beneficiaries.The role involves managing claims distribution through case management to payment, undertaking the claim staking process, and proactively following up receipt of claim documents with stakeholders. You will also...