Customer Service Specialist

2 weeks ago

Fairfield City Council, Australia beBeeCustomerService Full time $28,320 - $46,330
Job Overview

This role presents an exciting opportunity to deliver exceptional customer service in a fast-paced environment. As a key member of our front desk team, you will be responsible for providing outstanding support to all centre patrons.

Key Responsibilities
  • Provide front desk and kiosk services, including reception and phone enquiries.
  • Handle cash and process payments.
  • Manage bookings for centre programs and memberships.
  • Perform general administrative duties related to the role.
Requirements
  • Experience in sales and promotion of goods and services, and reception services.
  • Proven track record of delivering high levels of customer satisfaction in a customer-facing environment.
Benefits

Casual positions available, varying hours per week.

$35.07 per hour (Grade 2 entry level), plus 25% loading for casual employees, penalty rates for weekend work, and 12% Super.

Application Guidelines

To be considered for this role, please submit your application through our online portal, addressing the key responsibilities and requirements outlined above.

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