Customer Service Representative

1 week ago


Fairfield City Council, Australia beBeeCustomerService Full time $65 - $73
Job Summary

We are seeking a highly skilled Customer Service Officer to join our team. In this role, you will provide exceptional service and support customer satisfaction and retention in a fast-paced environment.

You will handle customer inquiries across phone, email, and chat channels, resolve order, delivery, and product issues promptly, liaise with logistics and operations on fulfilment challenges, maintain accurate CRM records and case notes, share feedback to enhance service processes, and escalate complex issues when required.



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