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ServiceNow Services Development Manager

2 months ago


Canberra, ACT, Australia ServiceNow Full time
Unlock Business Outcomes with ServiceNow Services

At ServiceNow, we're committed to helping our customers achieve their digital transformation goals. As a ServiceNow Services Development Manager, you'll play a critical role in driving business outcomes by selling a portfolio of service offerings that help our customers successfully adopt our products.

Key Responsibilities:

  • Collaborate with software sales account teams, Customer Outcomes and Training team members, and our ecosystem of delivery partners to develop and execute a services sales strategy in the designated territory.
  • Proactively create new services opportunities (Impact, Implementation Services, and Training) in both new and installed base customers.
  • Create pipeline and manage end-to-end forecasting process for services opportunities.
  • Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs.

Requirements:

  • Minimum 5 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent).
  • New account sales focus, operating independently to identify new opportunities.
  • Demonstrable track record of achieving services, success, or training sales targets and accurate forecasting.
  • Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives.

About ServiceNow:

ServiceNow is an Equal Employment Opportunity Employer. We're committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.

We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. If you're passionate about driving business outcomes and have a proven track record in services sales, we encourage you to apply.