Technical Support Specialist
4 weeks ago
Provide technical support to users across various media platforms, including infrastructure and software. Engage with members to resolve technical issues in a 24/7 emergency services environment.
Key Responsibilities:- Offer technical advice and support to users
- Resolve technical issues in a timely and efficient manner
- Participate in a rotating roster, including weekends and after-hours shifts
- Collaborate with team members to achieve common goals
Requirements:
- Excellent communication and technical skills
- Ability to learn new systems quickly
- Willingness to go above and beyond to provide exceptional customer service
Why Work for Us?
- Corporate uniform and attractive leave entitlements
- Free access to the Member Assistance Program (MAP)
- Salary packaging options and ongoing learning opportunities
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