Technical Support Specialist

4 weeks ago


The Rocks, Australia NSW Government Full time
Technical Support Specialist

Provide technical support to users across various media platforms, including infrastructure and software. Engage with members to resolve technical issues in a 24/7 emergency services environment.

Key Responsibilities:
  • Offer technical advice and support to users
  • Resolve technical issues in a timely and efficient manner
  • Participate in a rotating roster, including weekends and after-hours shifts
  • Collaborate with team members to achieve common goals

Requirements:

  • Excellent communication and technical skills
  • Ability to learn new systems quickly
  • Willingness to go above and beyond to provide exceptional customer service

Why Work for Us?

  • Corporate uniform and attractive leave entitlements
  • Free access to the Member Assistance Program (MAP)
  • Salary packaging options and ongoing learning opportunities


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