Content Development Specialist for Trading Platform Documentation

3 weeks ago


Sydney, New South Wales, Australia Technology People Australia Full time

Company Overview

Technology People Australia is a leading provider of specialized talent to the financial services sector. Our clients trust us to deliver high-quality professionals who can help drive their business forward.

About the Role

We are seeking an experienced Content Development Specialist to join our team on a multi-year project delivering a new hosted trading platform. As part of this project, you will be responsible for creating and maintaining technical and operational documentation for internal use by support teams across multiple domains within the business.

Responsibilities

You will work closely with engineering teams, SMEs, Technical analysts, product owners, and stakeholders to create high-quality content. This includes transforming project requirements, functional, and technical specifications into support documents such as Standard Operating Procedures, Run Books, User Access Controls, and ITSM technically aligned specifications. You will also catalogue all documentation to enable quick searching and retrieval of relevant content by support teams.

Required Skills and Qualifications

  • A strong background in translating project requirements and technical specifications into support documentation.
  • Exceptional written and verbal communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong collaboration skills to identify and engage relevant personnel for information gathering.
  • Financial Services experience is highly desirable.
  • A good understanding of technical domains within complex environments.
  • Experience with ITIL and COBIT frameworks is highly desirable.
  • A keen and enthusiastic approach to challenging tasks, with ability to deliver and meet deadlines.

Estimated Salary Range

$90,000 - $110,000 per annum, depending on experience and location.



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