Content Developer
4 weeks ago
Our client is embarking on a multi-year program to create a new hosted trading platform, requiring the translation of internal project artifacts into technical and operational documentation. This involves collaborating with multiple teams across various business domains to develop a knowledge management repository.
Key Responsibilities
Liaise with engineering teams, SMEs, Technical analysts, product owners, and stakeholders to craft high-quality content. Create project artifacts into technical support documents, including Standard Operating Procedures, Run Books, User Access Controls, ITSM specifications aligned with technical requirements. Organize documentation for seamless access by all support teams.
Essential Skills and Qualifications
- Strong background in translating project requirements, functional specifications, and technical information into support documentation.
- Exceptional written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong collaboration skills to identify relevant stakeholders and gather required information.
- Financial Services experience is highly desirable.
- Good understanding of complex technical domains.
- Experience with ITIL and COBIT frameworks is highly beneficial.
- Keen approach to challenging tasks, ability to deliver and meet deadlines.
The estimated salary range for this position is AU$80,000 - AU$110,000 per annum, depending on location and experience.
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