Content Creator for Technical Documentation
2 days ago
Job Summary:
We are seeking an experienced Content Creator to develop high-quality technical documentation for our clients in the financial services industry. As a key member of our team, you will be responsible for creating and maintaining project artifacts into technical support documents.
About the Role:
This is a fantastic opportunity to join Technology People Australia and contribute to the success of our projects. You will work closely with multiple teams across various domains to create and share knowledge management repositories.
Key Responsibilities:
- Liaise with engineering teams, SMEs, Technical analysts, product owners, and stakeholders to create and maintain high-quality content.
- Create project artifacts into technical support documents including Standard Operating Procedures, Run Books, User Access Controls, ITSM technically aligned specifications.
- Catalogue all documentation to allow all support teams to quickly search and find relevant content.
Requirements:
To be successful in this role, you will need:
- A strong background in translating and turning project requirements, Functional and or technical specifications into support documentation.
- Exceptional communication skills, written and verbal.
- The ability to work both independently and as part of a team.
- Strong collaboration skills, ability to seek and identify the relevant people needed to gather required information.
- A good understanding of technical domains within complex environments.
- Experience in ITIL and or COBIT frameworks is highly desirable.
What We Offer:
Our client is offering a competitive salary range of $80,000 - $110,000 per annum, depending on experience.
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