Exceptional Case Manager Opportunity
3 days ago
We are seeking a highly skilled Senior Case Manager to join our diverse team at EML (Employers Mutual Limited) in Adelaide. This is a fantastic opportunity for an experienced professional to make a positive impact on someone's life every day.
About the Role:
- Provide exceptional customer service, focusing on early intervention and the interests of workers and employers.
- Ensure timely and active intervention to improve recovery and return-to-work outcomes.
- Offer expert advice on workers' compensation to stakeholders, including workers, employers, and providers.
- Support workers and employers throughout the claim process, providing guidance on relevant documents to ensure timely access to services.
- Proactively manage cases to achieve optimal outcomes, prioritizing early sustainable return-to-work for workers with reasonable claim costs.
About You:
- You have demonstrated experience in worker's compensation claims management, with a strong empathetic approach.
- You possess excellent written and verbal communication skills, as well as attention to detail.
- Your proactive attitude, resilience, and willingness to learn make you an ideal candidate for this role.
- You value stakeholder engagement and management, ensuring effective collaboration with various parties.
What We Offer:
- A salary of around $90,000 per annum, plus additional benefits.
- The opportunity to work in a dynamic team environment, fostering a culture of diversity, inclusion, and growth.
- Flexibility to work from home 3 days a week, promoting work-life balance.
- A comprehensive wellbeing program, including discounted health insurance and gym membership.
- Generous discounts from over 350 retailers through our RewardsHub program.
- Ongoing learning and development opportunities, enabling you to reach your full potential.
- Access to support and counseling services for work or personal matters.
- Annual company incentive scheme and salary reviews.
- Up to 16 weeks paid parental leave, plus superannuation.
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