Luxury Experience Coordinator

1 day ago

Sydney, New South Wales, Australia beBeeExperience Full time $90,000 - $120,000
Job Title

Job Title: Luxury Experience Coordinator – Sydney’s Premier Tours

Job Type

Job Type: Full Time Position in a Dynamic Team

About Us

We specialise in crafting bespoke itineraries that connect discerning travellers with local experts and exclusive behind-the-scenes experiences. Learn more about our company at www.splendourtailoredtours.com.au

The Role

Our team is seeking an experienced professional to play a key role in expanding and delivering our portfolio of exceptional experiences. This involves collaborating with carefully selected suppliers and trade partners, ensuring seamless execution of high-end tours, and enhancing our offerings for an international clientele.

As part of our dynamic team, you will not only deliver world-class itineraries but also have the creative freedom to design unforgettable moments that shape our reputation on the global stage. This is an opportunity to blend creativity, strategy, and relationship management in a role that celebrates Sydney as a premier luxury destination.

Success in this role means
  • Becoming a trusted partner to high-profile clients and trade leaders.
  • Playing a pivotal role in expanding our international recognition.
  • Shaping how the world experiences Sydney through one-of-a-kind, personalised journeys.
Key ResponsibilitiesItinerary Curation & Quoting
  • Respond to client inquiries and collaborate with discerning travellers to craft bespoke itineraries tailored to specific interests and budgets.
  • Balance creativity with meticulous attention to detail.
  • Prepare detailed proposals and pricing within defined timelines.
  • Ensure itineraries reflect Sydney's rich culture, history, and dynamic offerings.
Stakeholder & Relationship Management
  • Build and maintain strong relationships with key industry partners, including:
  • Inbound Tour Operators (ITOs), Wholesalers, Travel Agents, and Online Travel Agencies (OTAs)
  • Chief Concierges at Sydney's top hotels
  • Direct clients, ensuring a personalised and seamless experience
Tour Coordination & Logistics
  • Confirm tour bookings, issue invoices, and oversee all logistical arrangements.
  • Orchestrate flawless experiences with third-party providers, including transportation, dining, and exclusive events.
  • Maintain accurate records within our CRM platform.
Post-Tour Engagement & Quality Enhancement
  • Conduct follow-ups with guests and partners to gather insights and feedback.
  • Use feedback to continually refine and elevate the experience portfolio.
  • Encourage and manage guest testimonials across platforms such as TripAdvisor and Google Reviews.
Required Skills & Qualifications
  • Preferred: Experience in the luxury tourism or travel industry.
  • Strong written and verbal communication skills.
  • Exceptionally strong time management and attention to detail.
  • Ability to work independently and proactively.
  • In-depth knowledge of Sydney's cultural, culinary, and hospitality landscape.
Benefits
  • Be at the forefront of Sydney's luxury tourism industry.
  • Enjoy insider access to Sydney's most exclusive venues, events, and experiences.
  • Build an influential network across 5-star hotels, international travel partners, and premium lifestyle brands.
  • Contribute directly to the growth of a globally recognised luxury brand.

If you are passionate about creating world-class luxury experiences and thrive in a dynamic, fast-paced environment, we would love to hear from you.

Send us your cover letter and resume to express your interest.

Seniority level
  • Entry-level position
Employment type
  • Full-time employment
Job function
  • Business Development and Sales Professional
Industries
  • Travel Arrangements and Tourism Services

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