Customer Service Associate
1 month ago
A exciting opportunity has arisen for a highly motivated and customer-focused individual to join our team as a Customer Service Associate - Paint Sales Specialist.
About the RoleWe are seeking an enthusiastic and results-driven professional to provide exceptional customer service, drive sales growth, and maintain high standards of visual merchandising in our Geelong store.
Responsibilities- Deliver outstanding customer experiences, providing solutions and advice on paint products to both trade and retail customers.
- Tint paint products to meet customer requirements while ensuring accurate inventory control and stock management.
- Manage daily tasks including taking orders, replenishing stock, and maintaining store presentation.
- Build strong relationships with repeat customers and colleagues, fostering a positive and collaborative work environment.
- Stay up-to-date with the latest colour forecasts and product releases to effectively communicate with customers.
- Assist with visual displays and ensure compliance with safe work practices.
- Strong communication and interpersonal skills to interact with diverse customer groups.
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Previous experience in a customer-facing role or relevant industry is highly regarded.
- Proven ability to lift heavy loads (up to 15L paint drums) and perform manual tasks.
- Familiarity with Point of Sale (POS) systems and basic computer skills.
- Numeracy skills sufficient to handle cash transactions and comprehend tint percentages/ratios.
- Competitive salary: $65,000 - $80,000 per annum (dependent on experience)
- Ongoing training and support to enhance your skills and knowledge.
- Access to exclusive employee discounts and benefits.
- A dynamic and supportive work environment that fosters growth and development.
In addition to a competitive salary and comprehensive benefits package, we offer:
- A stimulating and rewarding work environment that encourages innovation and creativity.
- Opportunities for career advancement and professional growth.
- A collaborative and supportive team culture that values open communication and teamwork.
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