Sales Associate: Customer Service Expert
2 weeks ago
Job Summary:
Seeking a Sales Associate: Customer Service Expert to deliver exceptional customer experiences in a fast-paced, specialty retail environment.
Key Responsibilities:
- Provide outstanding customer service and support to ensure customer satisfaction.
- Assist customers with special services, including gift wrap, gift registry, and merchandise location.
- Efficiently process sales, returns, and exchanges while maintaining knowledge of products and promotions.
- Utilize effective selling techniques to increase sales and productivity.
- Maintain store and stockroom standards, including visual merchandising and cleanliness.
Requirements:
- Previous retail sales experience, preferably in specialty retail and/or homewares.
- Ability to connect with customers through service and selling.
- Strong communication, organisation, and leadership skills.
Working Conditions:
- Ability to stand for long periods and lift medium to large items (up to 30 kg).
- Ability to climb ladders and use equipment safely.
About Us:
We're a successful, fast-growing company with an entrepreneurial vibe, passionate about delivering world-class service to our clients.
What We Offer:
- Competitive salaries and generous discounts on all Williams Sonoma Inc. brands.
- Internal promotions and development opportunities through training, coaching, and cross-brand and cross-function career moves.
- A smart, experienced leadership team open to fresh ideas.
Apply Today:
If you're passionate about delivering exceptional customer experiences, apply today.
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