Help Desk Support Specialist

2 days ago

Adelaide, South Australia beBeeCustomerService Full time $37,500 - $45,000
Customer Service Representative

We are seeking professionals to join a dynamic and supportive team within a culture and working environment unlike any other.

The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. This involves working in a fast-paced and ever-changing environment where no two days are the same.

This role requires strong communication skills, empathy, and problem-solving abilities to effectively manage customer queries and resolve issues in a timely manner.

As a key member of our Contact Centre team, you will be responsible for delivering exceptional customer experiences through proactive and reactive support.

You will work collaboratively with colleagues to achieve team goals and objectives, providing support and guidance as needed to ensure seamless delivery of services.

If you have a passion for delivering outstanding customer service, are a team player with a positive attitude, and possess excellent communication skills, we want to hear from you

Key skills required include:

  • Strong verbal and written communication skills
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Empathy and understanding of customer needs
  • Strong teamwork and collaboration skills

In return, you will receive a competitive remuneration package, including salary, superannuation, and paid time off. You will also have access to ongoing training and development opportunities to enhance your skills and career prospects.

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