Call Center Resolution Expert
7 days ago
We aim to provide world-class facilities management services, and we're looking for a skilled individual to join our Critical Incident Desk as a Customer Service Advisor.
Why Work with Us?We offer a dynamic work environment, opportunities for career growth, and a comprehensive benefits package. Our employees enjoy a competitive salary, above award wages, along with a range of benefits including two days of remote work per week and a Discounts Hub offering exclusive discounts.
Job Requirements:
- Experience in a call center or helpdesk environment.
- Strong communication and problem-solving skills.
- Ability to work effectively under pressure and maintain a high level of accuracy.
- Proficiency in Microsoft Office applications.
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Conflict Resolution Expert
5 days ago
City of Launceston, Australia Allianz Australia Full timeAt Allianz Australia, we're proud to be named one of the Best Workplaces in Australia and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a diverse workforce that values inclusivity and diversity.About The RoleWe're seeking a skilled Conflict Resolution Expert to join our team. As a Conflict Resolution...
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Dispute Resolution Expert
5 days ago
City of Greater Geelong, Australia Energy and Water Ombudsman (Victoria) (EWOV) Full timeAbout the RoleWe are seeking an experienced legal professional to join our team as a Dispute Resolution Expert. As a key member of our Legal and Engagement team, you will provide high-quality legal advice on complex contractual, legislative, or code interpretation matters. Your expertise will help us resolve disputes in a fair and efficient manner.Your Key...
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ERP Support Expert
13 hours ago
City of Monash, Australia ECI Software Solutions Career Full timeJob Description: Product Support SpecialistThis role involves working closely with colleagues in the Customer Experience and Technical Support teams to provide senior-level technical support to our customers. You will be responsible for diagnosing software issues, troubleshooting application errors, and ensuring timely resolutions for our customers.You will...
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Certificate Center Implementation Specialist
2 days ago
Logan City, Queensland, Australia Aon Hewitt Full timeAon's MissionWe at Aon are dedicated to crafting decisions that protect and enrich the lives of people worldwide. As a united, diverse team, we empower our colleagues and clients to succeed.This role is part of our service center operations team, serving clients across multiple lines within the Commercial Property & Casualty business. Our goal is to onboard...
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Claims Resolution Expert
7 days ago
City of Parramatta Council, Australia eFinancialCareers Ltd. Full timeEvolving Business NeedsWe recognize that our customers' needs are constantly evolving. As a result, we are seeking a skilled Claims Resolution Expert who can adapt to changing circumstances and provide innovative solutions to complex problems.Key Responsibilities:The successful candidate will be responsible for:Efficiently managing the claims process,...
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Call Centre Supervisor
7 days ago
City of Yarra, Australia Gjkfacilityservices Full timeWe are a supportive and friendly group of professionals who take pride in our work at GJK Facility Services.We are currently seeking a skilled Call Centre 2IC to join our Customer Service Centre/Help Desk Team in Collingwood, VIC. This is a full-time role based on-site.The successful candidate will be responsible for building, mentoring, and driving a...
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Case Resolution Specialist
5 days ago
City of Parramatta Council, Australia eFinancialCareers Ltd. Full timeThis is an exciting opportunity to join our team as a Case Resolution Specialist. In this role, you will be responsible for resolving complex claims, working closely with customers and internal stakeholders to achieve successful outcomes.You will apply your analytical and problem-solving skills to investigate and resolve claims, ensuring compliance with...
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Resolutions Officer, Intake
1 week ago
Melbourne City Centre, Australia Department of Health Full time***: Resolutions Officer, Intake & Early Resolutions x1 Fixed term (12 months), Full or part time Resolutions Officers manage caseloads of complaints about Victorian health service providers with the aim of achieving timely and effective resolution. In dealing with complaints, Resolutions Officers liaise with the consumers of health services as well as with...
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Maintenance and Cleaning Professional
5 days ago
Orange City Council, Australia GENERAL RV CENTER Full timeAbout General RV CenterAs the nation's largest family-owned RV dealer, General RV Center has been serving customers for over 50 years. We pride ourselves on providing an exceptional shopping experience, with a wide selection of RVs, expert advice, and top-notch service.The Ideal CandidateYou have a strong work ethic and excellent organizational skills.You...
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Distribution Center Team Leader
5 days ago
City of Greater Geelong, Australia Amazon Full timeAbout the JobWe're looking for talented Operations Managers to join our team at Amazon's Fulfillment Centers. As an Operations Manager, you'll be responsible for supervising Area Managers and their direct reports, and will play a key role in shaping our operational processes.Your Key ResponsibilitiesMaintaining high health and safety standards and promoting...
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Dispute Resolution Officer
7 days ago
Melbourne City Centre, Australia HAYS Full timeState Government Agency seeks Dispute Resolution Officers - VPS 4 - 6 month contract **Your new company** You will be joining a highly respected government body based in Melbourne CBD who require experienced dispute resolution officers to join their team. **Your new role** Reporting to the Chief Resolution Officer you will provide high quality case...
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Dispute Resolution Officer
6 hours ago
Melbourne City Centre, Australia HAYS Full timeDispute Resolution Officer for Independent State Government Agency - VPS 4 level **Your new company** You will be joining a highly respected independent government agency based in Melbourne CBD who require experienced dispute resolution officers to join their team. **Your new role** Reporting to the Chief Resolution Officer you will provide high quality...
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AR Collections Expert
5 hours ago
City of Monash, Australia Officeworks Ltd Full timeAbout OfficeworksWe operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.The RoleAs an experienced...
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Debt Recovery Professional
5 hours ago
City of Monash, Australia Officeworks Ltd Full timeAbout the PositionWe're seeking a highly skilled Finance Operations Officer to join our team. As an expert in accounts receivable and collections, you'll play a critical role in driving results with empathy and delivering exceptional customer service.Your Key ResponsibilitiesDrive Results with Empathy: Follow up on outstanding debt with a customer-first...
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Dispute Resolution Expert Leader
5 days ago
City Of Greater Geelong, Australia Energy And Water Ombudsman Full timeWe are seeking an experienced leader to lead our Investigations team. The Energy and Water Ombudsman (Victoria) is a not-for-profit, independent, and impartial dispute resolution service. We provide Victorian energy and water consumers with free, accessible, and informal dispute resolution.The Investigations team resolves complaints from consumers about...
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Claims Resolution Professional
4 hours ago
City of Greater Geelong, Australia Suncorp Full timeSuncorp is seeking a Residential Repair and Maintenance Expert to join their team. The successful candidate will have significant experience in residential building/renovation, estimating, scheduling, and supervising trades and repairs.About the Job:Deliver high-quality repair and maintenance services to customers, ensuring their needs are met and...
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Data Center Design Expert
7 days ago
Council of the City of Ryde, Australia Schneider Electric Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Building sales plans and executing them in partnership with the sales team.Acting as the technical interface between sales and sales support, Line of Business, and customers in line with the regional business strategy.Identifying opportunities in cooperation with the sales team.Assisting...
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Early Resolution Officer
6 days ago
Melbourne City Centre, Australia HAYS Full timeMultiple roles for experienced customer service professionals looking for short term temporary work - Fed Gov **Your new company** This Federal Government organisation offers free and independent services for resolving complains about telephone or internet services. Complying with legislation in place and benchmarks for industry based disputes, they enhance...
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Debt Resolution Manager
7 days ago
Darwin city centre, Northern Territory, Australia Allianz Australia Full timeWe're looking for a talented Debt Resolution Manager to join our team at Allianz Australia. In this role, you'll play a vital part in resolving complex debt issues, working closely with our customers and stakeholders to achieve mutually beneficial outcomes.We're passionate about creating a workplace culture that celebrates diversity, inclusion, and employee...
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Service Delivery Coordinator
5 days ago
Council of the City of Ryde, Australia Internetwork Expert Full timeThis key role serves as the first point of contact for customers, requiring exceptional customer service skills and a deep understanding of our products and services. The successful candidate will possess strong analytical and problem-solving abilities, enabling seamless execution of tasks and efficient resolution of customer challenges.Key...