Claims Resolution Professional

3 days ago


City of Greater Geelong, Australia Suncorp Full time

Suncorp is seeking a Residential Repair and Maintenance Expert to join their team. The successful candidate will have significant experience in residential building/renovation, estimating, scheduling, and supervising trades and repairs.

About the Job:
  • Deliver high-quality repair and maintenance services to customers, ensuring their needs are met and exceeded.
  • Manage complex repair and maintenance projects from start to finish, ensuring timely and cost-effective resolutions.
  • Work closely with internal and external stakeholders to achieve exceptional results.

The ideal candidate will have strong communication and problem-solving skills, with the ability to interpret technical information and negotiate solutions.

Key Responsibilities:
  • Support the management of building related complaints in line with Suncorp's processes and timeframes.
  • Identify potential fraudulent activity and immediately report anything suspicious to your leader.
  • Ensure compliance with all internal policies, procedures, legislative, and external requirements.


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