Helpful Guest Services Advocate

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $75,000

**Job Summary:**

We are seeking a highly motivated Customer Service Representative to join our team.

The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and maintaining accurate records.

To succeed in this role, you will need excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

As a member of our team, you will have access to training and development programs, employee discounts, and opportunities to grow within the organization.

Our commitment to diversity and inclusion ensures that all candidates are welcome and valued regardless of their background or identity.

**Key Responsibilities:

  • Provide exceptional customer service to guests, responding to queries and resolving issues promptly
  • Maintain accurate records of guest information, transactions, and feedback
  • Collaborate with colleagues to ensure seamless delivery of services and maintain high standards

**Requirements:**

  • Excellent communication and interpersonal skills
  • Attention to detail and organizational abilities
  • Ability to work effectively in a fast-paced environment
  • Valid RSA Certificate in Victoria (or willingness to obtain)

**Benefits:**

  • Training and development programs
  • Employee discounts
  • Opportunities for growth and advancement

**What We Offer:**

A dynamic and supportive work environment, where you can make a real difference in our community. Join us in creating unforgettable experiences for our guests

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