Senior Business Travel Manager
3 weeks ago
About the Role
We are seeking a highly skilled Business Travel Consultant to join our team at Destination Sport. As a Business Travel Consultant, you will be responsible for providing exceptional customer service to our clients, processing booking requests, and ensuring seamless travel arrangements.
Key Responsibilities
- Process booking requests, amendments, and cancellations in a timely and accurate manner
- Provide excellent customer service to internal and external clients
- Work closely with the Operations Manager to identify opportunities for growth and support with training new starters
- Process reservations, amendments, and cancellations as requested by the client
- Deal with ticketing and reissues
- Take ownership of complex customer enquiries
Requirements
- Extensive experience working as a Business Travel Consultant, preferably in the sports travel industry
- Possess previous experience booking flights and coordinating bookings
- Demonstrate excellent worldwide travel knowledge
- Be proficient in using travel booking systems, including GDS
- Excellent customer service skills
- Ability to work under pressure and to tight deadlines
What We Offer
As a Business Travel Consultant at Destination Sport, you will have the opportunity to work with a highly skilled team, provide exceptional customer service, and support the growth of our business.
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