Senior Business Travel Consultant Sports Travel
4 weeks ago
Job Title: Senior Business Travel Consultant Sports Travel
Job Summary: We are seeking a highly skilled Senior Business Travel Consultant to join our Sports Travel team at Destination Sport. As a Senior Business Travel Consultant, you will be responsible for processing booking requests, amendments, and cancellations, as well as providing exceptional customer service to our clients.
Key Responsibilities:
- Process booking requests, amendments, and cancellations in a timely and accurate manner
- Provide exceptional customer service to clients, responding to queries and resolving issues
- Work closely with the Operations Manager to identify opportunities for growth and improve processes
- Assist with training new starters and support the buddy scheme
- Monitor queues and ensure all communication is professional, accurate, and conducted in a timely manner
Requirements:
- Extensive experience working as a Business Travel Consultant, preferably in the sports travel industry
- Previous experience booking flights and coordinating bookings
- Excellent customer service skills and ability to work under pressure
- Proficient in using travel booking systems, including GDS
- Strong IT skills, including Microsoft packages (Excel, Word)
About Us: Destination Sport is a leading provider of business travel services to the sports industry. We pride ourselves on delivering exceptional customer service and providing innovative solutions to our clients.
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