Field Service Engineer

1 week ago


Toowoomba, Queensland, Australia Stryker Full time
About the Role

We are seeking a highly skilled and motivated Field Service Engineer to join our team at Stryker. As a Field Service Engineer, you will play a critical role in providing technical support and service to our customers in Australia and New Zealand.

Key Responsibilities
  • Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment.
  • Support the business to ensure the highest standard and quality of service is provided to our customers.
  • Deliver an exceptional customer experience and increase brand awareness through the development of strong, communicative relationships with customers and internal stakeholders.
  • Work closely with our Senior Field Service Engineer to ensure KPIs, goals and objectives are met.
Requirements
  • Excellent analytical, interpersonal and communication skills with a passion for customer service.
  • Demonstrated ability to operate small hand tools, soldering, power tools and test/inspect equipment.
  • Proven mechanical/electrical and problem solving skills.
  • Ability to problem solve, troubleshoot and repair complex installations.
  • A positive and enthusiastic team attitude.
  • Own vehicle & drivers license.
  • Electrical license and tagging & testing experience (desirable).
Culture & Benefits
  • Ongoing training and opportunities for career progression.
  • Paid Parental leave schemes.
  • Volunteer Day.
  • Engagement Day.
  • Being part of one of the world's largest and most recognizable brands.
  • Excellent team culture – we have fun whilst we work
  • A Leader who will support & guide you throughout your career.
  • Access to employee benefits including health care, financial wellbeing & insurance.
  • Access to our career and self-development program from day one.
  • Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes


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