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Field Service Supervisor

2 months ago

Toowoomba, Queensland, Australia Cummins Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Supervisor to join our team at Cummins Inc. As a key member of our service operations team, you will be responsible for leading a team of field technicians and providing technical support to our customers.

Key Responsibilities:
  • Lead a team of 7 field technicians and provide technical guidance and support as needed
  • Develop and implement effective service strategies to meet customer needs and business objectives
  • Collaborate with cross-functional teams to resolve complex technical issues and improve service delivery
  • Ensure compliance with all relevant health, safety, and environmental policies and procedures
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
Requirements:
  • Significant field service work experience and expert-level knowledge of engine products
  • Excellent customer service and technical communication skills
  • Ability to lead and motivate a team of technicians
  • Strong problem-solving and analytical skills
  • Apprentice-trained engine technician or vocational diploma from a relevant technical institution
What We Offer:
  • Opportunity to work with a leading global manufacturer of engine products
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment