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Field Service Technician

2 months ago

Toowoomba, Queensland, Australia ManpowerGroup Australia Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at ManpowerGroup Australia. As a key member of our technical team, you will be responsible for delivering top-tier service to our clients in the mining and mobile plant sectors.

Key Responsibilities
  1. Engine Diagnostics and Repair: Conduct thorough diagnostics and repairs on high-horsepower diesel engines, ensuring minimal downtime for our clients.
  2. Preventative Maintenance: Perform regular maintenance on various engines and equipment to prevent breakdowns and ensure optimal performance.
  3. Engine Reconditioning: Conduct engine reconditioning services, including stripping, troubleshooting, and rebuilding, to extend the lifespan of our clients' equipment.
  4. Documentation and Record-Keeping: Maintain accurate and detailed documentation of all services, including service worksheets, time sheets, and warranty claims.
  5. Customer Service and Relationship-Building: Develop strong relationships with clients and colleagues, identifying and acting on additional service opportunities to drive business growth.
  6. Vehicle and Tool Maintenance: Ensure the cleanliness and proper operation of your service vehicle and tools, adhering to company standards and regulations.
Requirements
  1. Australian recognised Trade Certificate III (Heavy Vehicle/Mobile Plant or Light Vehicle).
  2. Extensive experience in field service work, particularly with engine reconditioning, repairs, and rebuilds.
  3. Expertise in high-horsepower diesel engines.
  4. Strong customer service skills and experience in mentoring or providing technical guidance to junior technicians (preferred).
  5. A vocational diploma from a relevant technical institution is preferred.
  6. A valid local driving permit; licensing for export controls or sanctions regulations may be necessary.
What We Offer
  1. 15% leave loading on Annual Leave.
  2. Company-provided utility vehicle.
  3. Opportunities for overtime.
  4. Comprehensive technical training on brand new engines.
  5. Tool allowance.