Current jobs related to Client Service Officer - Wollongong City Council - NSW Department Of Communities And Justice

  • Chief Executive Officer

    3 weeks ago

    Wollongong City Council, Australia Client Care First Full time

    Chief Executive OfficerThe Chief Executive Officer (CEO) will be responsible for leading and managing Client Care First, driving the organization's strategic direction, and overseeing day-to-day operations.Key Responsibilities:Strategic Leadership: Develop and implement strategic plans that align with Client Care First's mission and objectives.Drive...

  • Station Client Service Officer

    5 months ago

    Logan City, Australia Queensland Police Service Full time

    You will assist the Officer in Charge of the police establishment in service delivery to the public and provide broader administrative support within the station by competently carrying out a diverse range of duties aimed at providing professional service to the public. **The core capability requirements for this role are**: - Act as the first point of...

  • Training Officer

    2 months ago

    Darwin City, Australia Training Officer Full time

    About Institute of Skills and Training Australia (ISTA) ISTA is a Registered Training Organisation (RTO) that delivers high quality training catering for various styles of learning. ISTA is a highly innovative and creative leader in the training and education sector, delivering quality training within Australia and internationally.ISTA is a part of a larger...

  • Client Services Coordinator

    4 days ago

    Wollongong, Australia igknight Pty Ltd Full time

    **Key Responsibilities** - **Rostering & Scheduling**: Update rosters and fill gaps in consultation with the Comunity Access Manager (CAM). Provide rostering and administrative support to the Allied Health team. - **Service Agreements & Quotes**: Develop service agreements and quotes under the supervision of the CAM. - **Onboarding**: Coordinate the...

  • Client Services Officer

    5 months ago

    Wollongong, Australia Advice2Talent Full time

    CSO with experience in SMSF - Join our growing team - WFH- You can be based anywhere in Australia **About Client** A boutique wealth advisory firm dedicated to improving the financial wellbeing of individuals for now and into the future. Their goal is to help you reach your potential, whether you are just getting started, building your wealth, preparing...

  • Station Client Service Officer

    5 months ago

    Logan City, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Act as the first point of contact to the public requiring assistance in police stations. - Undertake duties with the minimum of supervision both during and out of normal business hours as required. - Identify and manage client needs in a timely manner via effective questioning, negotiation, and...

  • Client Services Coordinator

    2 weeks ago

    Cairns City, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About the RoleWe are seeking an experienced and culturally sensitive Client Services Coordinator to join our team at the Aboriginal and Torres Strait Islander Legal Service. The successful candidate will provide administrative support to our clients and staff, ensuring the smooth operation of our office.Key ResponsibilitiesProvide a friendly and culturally...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia MERCER Full time

    Client Relations OfficerMercer is seeking a skilled Client Relations Officer to join our Fund Operations team in the Wollongong office.Key ResponsibilitiesAct as a credible and professional point of contact to clients, providing timely and professional responses to queries, escalated matters/complaints, and requests for information.Utilize strong...

  • Client Relations Officer

    3 weeks ago

    Wollongong, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time

    Description: Mercer is seeking candidates for the following position based in the Wollongong office: Client Relations Officer. What can you expect? We have an exciting full-time opportunity available to join our driven and outgoing Fund Operations team as a Client Relations Officer. Working with the Account Manager, the Client Relations...

  • Client Services Officer

    4 weeks ago

    Toowoomba City, Australia Findex Full time

    About the RoleWe are seeking an experienced and motivated individual to join our Client Services team in Toowoomba. As a Client Services Officer, you will play a key role in ensuring timely completion of client-related tasks, managing client relationships, and providing exceptional customer service.Key ResponsibilitiesEnsure timely completion of...

  • Client Services Officer

    1 month ago

    Toowoomba City, Australia Findex Full time

    About the RoleWe are seeking an experienced and motivated Client Services Officer to join our team in Toowoomba. As a key member of our Client Services team, you will be responsible for ensuring timely completion of all client-related tasks, meeting internal and external service standards.Key ResponsibilitiesEnsure timely completion of all client-related...

  • Client Relations Officer

    3 weeks ago

    Wollongong, Australia Mercer Full time

    **What can you expect?** We have an exciting **full-time** opportunity available to join our driven and outgoing Fund Operations team as a **Client Relations Officer.** Working with the Account Manager, the Client Relations Officer will act as a credible and professional point of contact to clients by providing timely and professional responses to queries,...

  • Client Compliance Officer

    5 months ago

    Wollongong, Australia Marsh McLennan Full time

    Client Compliance Officer **Company**: **Description**: Identifies important business needs of the client and assists with achieving their objectives by effectively communicating to internal partners.Alerting functional areas and escalating problems as needed. Manages escalated participant issues resulting from systemic or process issues.Recognizes and...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time

    About the Role:Mercer is seeking a skilled Client Relations Officer to join our Fund Operations team in Wollongong. As a key point of contact, you will provide exceptional service to clients, responding to queries, escalated matters, and requests for information in a timely and professional manner.Key Responsibilities:Build and maintain effective...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia MERCER Full time

    About the Role:Mercer is seeking a skilled Client Relations Officer to join our Fund Operations team in Wollongong. As a key point of contact, you will provide timely and professional responses to client queries, escalated matters, and requests for information.Key Responsibilities:Build and maintain effective relationships with client stakeholders.Prepare...

  • Client Services Coordinator

    2 weeks ago

    Cairns City, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About the RoleThe Aboriginal And Torres Strait Islander Legal Service is seeking a highly motivated and organized Client Services Coordinator to join their team. As a key member of the administration team, you will be responsible for providing exceptional client service, managing data, and supporting the smooth operation of the office.Key...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time

    About the Role:Mercer is seeking a Client Relations Officer to join our Fund Operations team in Wollongong. As a key point of contact, you will provide timely and professional responses to client queries, escalated matters, and requests for information.Key Responsibilities:Build effective relationships with client stakeholders through strong interpersonal...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia Marsh Pty Ltd Full time

    About the Role:Mercer is seeking a skilled Client Relations Officer to join our Fund Operations team in Wollongong. As a key point of contact for clients, you will provide timely and professional responses to queries, escalated matters, and requests for information.Key Responsibilities:Build effective relationships with client stakeholders through strong...

  • Client Services Officer

    3 weeks ago

    Bundaberg city centre, Queensland, Australia Ulton Full time

    About the RoleWe are seeking a highly skilled Client Services Officer to join our Wealth Management team in Bundaberg. As the first point of contact for clients, you will be responsible for maintaining and developing new and existing relationships.Key ResponsibilitiesManage client relationships and provide exceptional customer service.Develop and implement...

  • Client Relations Officer

    3 weeks ago

    Wollongong, New South Wales, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time

    About the Role:Mercer is seeking a skilled Client Relations Officer to join our Fund Operations team in Wollongong. As a key point of contact for clients, you will provide timely and professional responses to queries, escalated matters, and requests for information.Key Responsibilities:Build effective relationships with client stakeholders through strong...

Client Service Officer

2 months ago

Wollongong City Council, Australia NSW Department Of Communities And Justice Full time
About the Role

We are seeking a skilled Client Service Officer to join our Estate Management team at NSW Department of Communities and Justice. As a Client Service Officer, you will be responsible for providing exceptional customer service and support to our clients, who are often vulnerable or have complex needs.

Key Responsibilities
  • Develop and implement strategies to manage customer finances and make substitute decisions on their behalf.
  • Communicate and engage with customers to understand their financial needs and existing arrangements.
  • Build rapport and consult with customers to understand their aspirations and develop effective communication channels.
  • Complete third-party payments on behalf of our customers and work closely with other divisions and external stakeholders to achieve quality outcomes.
  • Respond to electronic communication, phone enquiries, and initiate, coordinate, and prioritize actions in response to these requests.
Requirements
  • Experience and passion for supporting people with disability, vulnerable, or older people.
  • Excellent communication and collaboration skills, with the ability to work effectively with customers and stakeholders.
  • Strong problem-solving and analytical skills, with the ability to develop and implement effective strategies.
  • Flexibility and adaptability, with the ability to rotate across teams and work in a fast-paced environment.
  • Tertiary qualifications and/or demonstrated equivalent industry or professional experience in a relevant area.
What We Offer
  • A dynamic and supportive work environment, with opportunities for career development and growth.
  • A competitive salary and benefits package, including flexible work options and leave entitlements.
  • The opportunity to make a real difference in the lives of our clients and contribute to the success of our organization.