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Client Services Coordinator

1 month ago

Cairns City, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

About the Role

The Aboriginal And Torres Strait Islander Legal Service is seeking a highly motivated and organized Client Services Coordinator to join their team. As a key member of the administration team, you will be responsible for providing exceptional client service, managing data, and supporting the smooth operation of the office.

Key Responsibilities

  • Provide a friendly and culturally competent service to clients and visitors
  • Manage client data and maintain accurate records
  • Assist with document production and correspondence
  • Support the reception team with phone calls, emails, and general administrative tasks
  • Contribute to the development of networks within and outside the organization

Requirements

  • Certificate III in Business or Customer Service
  • Experience in providing services to Aboriginal and Torres Strait Islander clients and families
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic and fast-paced environment
  • Willingness to undergo a criminal record check

What We Offer

The Aboriginal And Torres Strait Islander Legal Service offers a supportive and inclusive work environment, opportunities for professional development, and a chance to make a real difference in the lives of Aboriginal and Torres Strait Islander people.