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Unforgettable Guest Experiences Specialist

3 weeks ago


Melbourne, Victoria, Australia beBeeCustomer Full time $28,000 - $37,000
Funlab is a leader in the competitive socialising experiences industry, certified as a B Corp for our commitment to sustainability and social responsibility.Our journey began in 2001 with eight innovative brands, now spanning over 50 venues across Australia, New Zealand, and North America. Our diverse team consists of over 2,000 passionate individuals who strive to deliver exceptional guest experiences.We are currently seeking enthusiastic Front of House Casuals to join our team at Archie Brothers, Strike, Holey Moley & Hijinx Hotel venues in Chadstone. Successful applicants will be responsible for crafting memorable experiences through top-notch service and energy.Key responsibilities include:
  • Drive sales by upselling, showcasing product knowledge, and engaging with guests proactively
  • Understand daily goals and challenges, working collaboratively with your team to achieve success
  • Maintain venue standards, ensuring it remains well-stocked and visually appealing
  • Promote a positive atmosphere, taking pride in your work whether behind the bar, at reception, or running functions
  • Adhere to safety protocols and compliance procedures to safeguard guests and colleagues
  • Achieve excellence by anticipating guests' needs and exceeding expectations
In this role, you will have opportunities to grow professionally and personally, all while contributing to a dynamic and supportive work environment.