
National Operations Leader
19 hours ago
This high-impact role supports the CEO in aligning strategic objectives, people, and operational efficiency across a growing national organisation.
About the Role- Bridge strategy, service delivery, and leadership as an experienced operations and executive support professional.
- Oversee key senior staff – including the Chief of Staff, CFO, and National Operations Manager – to translate executive vision into operational outcomes.
- Lead, mentor, and integrate senior leaders across operations and executive support to drive cohesive results.
- Collaborate directly with the CEO to execute strategic plans and national growth initiatives.
- Drive consistency, compliance, and continuous improvement across business functions.
- Ensure operational readiness for expansion into new markets and services.
- Maintain oversight of performance across contracts, service delivery, and people operations.
- Represent the organisation at senior levels with clients, partners, and stakeholders.
- Contribute to tenders and large-scale proposals focusing on operational deliverability.
- 10+ years' experience in a senior Executive Assistant role, with demonstrated progression into operational and/or executive leadership.
- Proven ability to manage and align cross-functional teams in a fast-paced, service-based business environment.
- Strong leadership and organisational skills, with a hands-on, outcomes-focused approach.
- Commercial acumen with experience overseeing budget management, reporting, and performance alignment.
- Background in facilities services, or other service industries is highly regarded.
- Tertiary qualifications in Business, Management, or related fields preferred.
- Excellent communication and stakeholder engagement skills at all levels.
- Join a respected, values-led organisation making a real impact across Australia.
- This is a rare opportunity for an accomplished EA-turned-operator to step fully into a national leadership role.
- Work directly with the CEO and executive team to drive critical initiatives across the business.
- A supportive, people-first culture where trust, integrity, collaboration, and care are valued.
- Career progression opportunities in a national organisation that recognises and rewards high performance.
- A positive work environment with a focus on sustainability and employee wellbeing.
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