
Patient Advocate Specialist
1 day ago
Job Overview:
">This is a key role in our Inpatient Program areas, where you will be the first point of contact for patients.
">You will play an important part in providing compassionate care, efficient solutions and consistent results for outpatients, staff and doctors.
">As part of your day, you will include patient assessments both over the phone or in person, arranging acceptance into programs, confirming bookings and provision of information.
">- ">
- Organised workflow practices ">
- Ability to thrive in a busy environment while managing competing demands ">
- Clear and efficient communication ">
- Experience in a similar role ">
- Self-motivation ">
The clinic specialises in high-quality inpatient mental health services, focusing on each individual's needs.
">Our skilled team will ensure that your experience is exceptional.
">Being part of the local community provides distinct advantages for our patients, allowing them to receive healthcare close to home with family support.
">Why this Role?
">We value your career growth and provide opportunities to develop and grow.
">Our people are at the heart of our organisation, making a difference in the lives of our patients and their families.
">Join us and discover endless possibilities for continuous professional development, specialisation and education.
">- ">
- Current Registration with AHPRA ">
- Post Graduate Certificate in Mental Health (or working towards) ">
- Commitment to Quality Patient Care ">
- Compliance with ACQSHC National standards ">
- Sound clinical decision making and problem-solving skills ">
- Excellent communication and customer service skills ">
- Works well independently and within a team ">
- Advanced computer skills/ digital healthcare system experience ">
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