Strategic Digital Leader

2 days ago

Melbourne, Victoria, Australia beBeeDigitalLeader Full time $180,000 - $240,000
Job Title

We are seeking a strategic digital leader to drive the development of mobile and authenticated experiences that drive member satisfaction, digital adoption, and business outcomes.

About the Role

This is a senior leadership position responsible for shaping the future of our digital products. The successful candidate will own the strategy, vision, and performance of our mobile app and online account, setting the direction for how millions of members engage with our brand every day.

Key Responsibilities:

  • Owning the strategy, performance, and delivery of mobile app and authenticated experience
  • Leading the development of app features and experiences that drive engagement, adoption, and revenue
  • Ensuring digital experiences are customer-centric, intuitive, and aligned with organisational goals
  • Monitoring digital product performance and insights, using data to optimise experiences and inform decision-making and continuous improvement
  • Harnessing data, insights, and industry best practice to anticipate trends and stay ahead of member expectations
  • Influencing at the most senior levels, building support and investment for strategic digital initiatives
  • Inspiring, empowering, and growing a high-performing team, fostering a culture of innovation, agility, and accountability
About You

To be successful in this role, you will require significant experience in a similar role, leading mobile app strategy and delivery at scale, with measurable impact on engagement, customer satisfaction, and business growth.

You will need:

  • 10+ years' experience in digital product leadership, spanning strategy, design, build, and optimisation
  • A proven track record in product strategy, UX design, and cross-functional delivery
  • Experience leading cross-functional Agile teams in a corporate DevOps environment
  • Strong leadership and stakeholder management skills, with the ability to influence at executive levels
  • Expertise in driving adoption, sales, and self-service through digital channels
  • A strong grasp of Agile delivery, digital product, and design tools, native app development, and digital platforms such as AEM and Salesforce
  • A customer-first mindset, balancing strategic vision with operational excellence
Why Work with Us

We offer a range of benefits, including flexible hybrid working arrangements, generous member benefits, and a supportive, inclusive culture where your work has real impact.

We are committed to maintaining a diverse and inclusive workplace and welcome applications from candidates who share our values.

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