Development & Capability Strategist

11 hours ago


Brisbane, Queensland, Australia The Star Entertainment Group Full time

The Star Entertainment Group is Australia's newest and most exciting entertainment hub, located in the heart of the new Queen's Wharf Brisbane precinct.

This transformative project has brought a new level of excitement and anticipation to the city of Brisbane. It offers a wide range of new dining, bars, and unique entertainment options, as well as a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.

We are seeking an experienced Development & Capability Strategist to join our team at The Star Brisbane. This role will support the leadership team in planning, implementing and delivering gaming operations training requirements, ensuring a high level of capabilities with a focus on statutory requirements, guest service and team engagement.

The ideal candidate will possess strong experience in Learning and Development (L&D) and be passionate about providing memorable guest experiences. They will have excellent communication skills, both written and verbal, and be able to build strong relationships with stakeholders across various levels.

In this role, you will prepare training materials, facilitate training sessions, promote compliance with all policies and procedures, and ensure that all relevant statutory, regulatory, industry standards are met. You will also lead and mentor gaming operations team members, building a strong network and stakeholder relationships.

A few key responsibilities of this role include:

  • Preparing training materials and facilitating training sessions
  • Promoting compliance with all policies and procedures
  • Ensuring all relevant statutory, regulatory, industry standards are met
  • Building strong network and stakeholder relationships
  • Providing leadership and mentoring to gaming operations team members

We offer a competitive salary package for this role, estimated to be around $120,000 - $150,000 per annum, depending on experience.

The Star Entertainment Group is committed to creating a diverse, equitable and inclusive workplace that contributes to exceptional guest experiences, a great place to work for team members, and positive outcomes for communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.

This is a fantastic opportunity to put your skills and knowledge to the test and deliver thrilling and memorable guest experiences in a safe and secure environment.



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