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Senior Client Engagement Officer
1 month ago
We are seeking an experienced Senior Client Engagement Officer to join our team at SOS Recruitment.
About the RoleThis is a 3-month contract with the possibility of extension, offering a competitive hourly rate of $61.56 plus 11.5% superannuation.
Key Responsibilities- Engage and build rapport with a diverse range of clients and stakeholders, both internal and external.
- Undertake assessments of applications for housing assistance in accordance with client centred service delivery principles.
- Match resources to client's needs and circumstances.
- Apply legislation and policy within a human services environment.
- Provide clients with timely information and referrals.
- Prepare written material related to assessments, resource allocation, decision making and other government requirements.
- Maintain sound record keeping practices.
- Work within and support the work of a small team.
- Represent the department in a range of government and community forums.
- Perform other job-related duties as assigned.
- Current Drivers Licence.
- Prior to commencing in this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 will be required.
- Experience in client services and administration.
- Experience in using a range of IT business and office applications.
- Relevant tertiary qualifications in Social Work, Community Development, or a related field.
SOS Recruitment is committed to the principles of workplace diversity and equity in employment and we encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs and LGBTIQ people.
In order to be considered, please note that candidates must be either an Australian Citizen or Permanent Resident at time of application and will need to have the ability to obtain a Working With Vulnerable People check.